We pride ourselves in being able to meet everyone’s catering needs. The following steps will help
you through the process of organizing your special function.
Arranging and Reserving a Date
Even if the date of the event is only tentative, please make arrangements
with the catering department so that we can at least get you on our
records. All other information such as location, number of guests, time
of the function, and menu selection, need to be decided at least ten
business days before the function. You may contact the catering department
via phone at 617.305.6234 or email us at dining@suffolk.edu.
Reserving a Location
The location reservation needs to be confirmed before we will deliver.
Tables, chairs, and other equipment will need to be arranged by you
through Facilities Management at 617.573.8110 and Media Services in
the building where the event will be held. When making the reservation,
please include tables and trash cans that Suffolk Catering Services
will be using.
Contact the Catering Office
At least ten days before the event, contact the catering office at 617.305.6234
or email us at dining@suffolk.edu
or stop by our office located at 120 Tremon St. in Sargent Hall, 4th
floor. Some arrangements can be made by phone or email, others require
an appointment with the Catering Director. This is the time for a thorough
discussion of all specifics and details. We can help you make all the
necessary decisions to determine which of the services that we offer
would best fit your needs. The office hours are Monday through Friday,
9:00 am - 4:30 pm, closed on holidays. After we have finalized all the
details of your special event, you will receive a catering order to
be signed and sent back to us. All cancellations and final changes,
including the customer guarantee count and payment, MUST take place
at least three business days prior to your function. Charges will be
incurred if you make any cancellations or changes after this time frame.
If you do not contact us with a final count within the three business
days allowed, we will prepare for the estimated number and charge accordingly.
Payment
All catered functions must have a secured payment before they occur.
Visa, MasterCard, American Express, Cash, Check, Purchase Orders and
Departmental Accounts numbers are all valid payment methods. Non-University
related groups are required to make a deposit of 75% one week prior
with the balance due at the conclusion of the event. Tax exempt organizations
are required to submit a copy of their exemption certificate prior to
their date.
Delivery Fees
There are no delivery fee for orders of $50 or more. Deliveries under
$50 will be subject to a $20 delivery fee. Arrangements may be made
to pick up smaller orders during business hours.
Alcohol Service/Policy
An open bar set up (beer and wine only) at a dinner or reception is
$2.95 per person, per hour. All necessary bar items except the alcohol
are provided with this charge, including non-alcoholic beverages, ice,
napkins and plastic cups. An additional charge for glasses will apply.
We recommend at least one bartender for every 75 - 100 guests, for beer
and wine service. The charge for a bar bartendar is $125 per bartendar
for a four hour minimum (includes set up and clean up). Alcohol will
be charged on a consumption basis.
Attendants
We recommend that you have an attendant for all receptions, breaks and
buffets for every 75 guests to ensure that your event is a success.
A fee of $125 per attendant (four hour minimum) will be applied.
Catering Equipment
As the host of the catered event, you are responsible for the equipment we have provided for
the service of your catered event. Any missing or damaged catering equipment or supplies will
be charged to your account, at replacement costs. In the occurrence of a very large event,
specialty equipment may need to be rented. We can provide this for you at an additional charge.
China Charges
Our catering department provides high-quality plastic products as our standard, unless otherwise
requested. We also offer china service for any event at an additional charge.
All of the above is charged per person.
Floral Charges
We will be happy to order, receive and handle specific floral arrangements for you. For decorative
requests an additional fee will be determined in accordance with your specific needs.
Event Confirmation and Guarantees
A guarantee is required three business days before your catered
event. This confirmation and guarantee will include the exact times,
location, attendance, menu choices and room setup. If your event is
cancelled, you are responsible for contacting the catering department
and canceling the event. You will be liable for 75% of your food bill
for any event that is not cancelled within three business days, and
confirmed in writing by the customer. If Suffolk University is closed
due to inclement weather, all catering events will be automatically
canceled.
Linens and Skirting
We will provide linens and skirting for food and beverage tables at
no charge. If you would like linen to be placed on guests tables for
receptions, breaks, meeting tables and boxed lunches there will be a
$4.00 fee for each tablecloth. Other tables may be skirted and covered
at $6.00 per table. The same applies to registration tables, name tag,
head tables, and any additional table that will not be directly used
for setup. Skirting can be done on any table not exceeding one inch
in thickness. We can also provide napkins to meet your color scheme
for $1.50 each. Specialty linens are available upon request for an additional
charge.
Food Removal Policy
Due to health regulations, it is the policy of Suffolk University's
Catering Services that excess food items from events cannot be removed
from the event site. Items purchased for pick up should be properly
stored prior to the event and removed and disposed of by the host of
the event.